41:22He should have case notes as part of your ticket.
41:24The rage against Comcast set to bgm Mono jamming is the best thing I’ve ever heard :_comfymono:
41:29how much do you want to bet that he wasn't working on the issue at all
41:55scratching a hole in there
41:56Yeah that's like a 3 minute hold max
41:59He probably sniffed his finger after too
42:02that guy was uploading a virus onto your computer that killed your drive
42:10this experience sounds so peaceful and fulfilling
42:17they're not doing anything
42:28Comcast once had someone misname a customer in their database to a slur. That was one example out of many things wrong with that place LOL
42:28Optimum used to do the exact same thing when I had to deal with em. Did nothing, tried to sell me higher speed
42:31not even a button, but a single tap
42:35I can tell you he was definitely goofing off. When I did adobe support, if I left someone on hold for 40 minutes during troubleshooting I would have been fired
42:38all tech support from COMCAST is like that
42:40Can confirm everything you have talked about is like max 5 minute process
42:56Dropping Comcast in genuinely one of the best feelings in the world
43:03agent was prolly some dude in Guadalajara
43:06Welcome to fiber :_cheers:
43:07having dealt with my isp customer support a few weeks ago, good support, I can confirm it takes literally 5 minutes to check stuff
43:22at least you're now on fiber...which is miles better
43:22Wow, chat sure is chat-ing
43:23I can confirm. I contracted with Comcast technical support and the people under me were doing everything possible to ruin peoples days.